Crown Lusso
A booking and management system that cut out the phone calls and gave the team proper visibility over their properties.
Mobile Experience
Project Overview
Timeline
6 Weeks
Project Value
$3,500
Platforms
Web + Mobile
The Problem
Bookings relied on manual coordination and phone calls.
Management lacked centralised oversight of property operations.
They needed one system that worked for both guests and staff, not two separate workarounds.
The Solution
Guest Mobile App
Browse available properties
Book directly through the app
Secure authentication system
Management Dashboard
All bookings in one view
Property status tracking
Visibility across all properties
Role-based access control
Web Dashboard
Management Interface
The dashboard is where the team runs operations day-to-day.
Staff see live bookings, check property availability, and manage everything from one screen.
Permissions are scoped per role, so different staff only see what they need.
Outcome
Faster Bookings
Guests book themselves through the app. No back-and-forth required.
No More Phone Tags
Guests book directly, staff don't take reservation calls
Live Visibility
The team sees every booking and property status in real time
One Platform
Bookings, availability, and access control in one place.
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